The Voice of Malta's Delivery Riders

Raising Standards for Malta’s Delivery Industry.

We bring Malta’s leading delivery fleets together to create safer roads, fairer work, and a stronger delivery system for the whole country.

Why MDFOA Exists?

Building a safer, fairer, and more organised industry.

Before MDFOA

Scattered Rules

Different fleets followed different processes, creating confusion and uneven standards.

Scattered Rules

Different fleets followed different processes, creating confusion and uneven standards.

Unsafe Practices

Couriers often worked long hours without proper guidance or protections.

Unsafe Practices

Couriers often worked long hours without proper guidance or protections.

Weak Oversight

No single body existed to check compliance or raise the industry’s overall quality.

Weak Oversight

No single body existed to check compliance or raise the industry’s overall quality.

With MDFOA

Clear Standards

We set unified rules so fleets, couriers, and platforms follow the same safe system.

Clear Standards

We set unified rules so fleets, couriers, and platforms follow the same safe system.

Fair Conditions

We promote proper contracts, safe hours, and better working environments for riders.

Fair Conditions

We promote proper contracts, safe hours, and better working environments for riders.

Strong Compliance

Independent audits, scorecards, and regular checks keep the whole industry accountable.

Strong Compliance

Independent audits, scorecards, and regular checks keep the whole industry accountable.

Services

Improving Malta’s Delivery Ecosystem

The Voice of Malta's Delivery Riders

MDFOA brings structure, safety, and fairness to Malta’s delivery industry like never before.

Muzamal Hussain

Courier Delivery

3 years in Malta

How it works

A simple, transparent process to raise industry standards.

01

Membership Review

We begin by understanding your fleet’s structure, operations, and compliance needs. This helps us guide you smoothly into the MDFOA framework.

Membership Review

We begin by understanding your fleet’s structure, operations, and compliance needs. This helps us guide you smoothly into the MDFOA framework.

Compliance Alignment

Our team helps you meet Malta’s legal, safety, and employment standards. We provide clear guidelines so your fleet operates responsibly and confidently.

Compliance Alignment

Our team helps you meet Malta’s legal, safety, and employment standards. We provide clear guidelines so your fleet operates responsibly and confidently.

02

03

Standards Certification

Once aligned, your fleet is assessed through independent audits and receives the Seal of Standards, recognised by platforms, unions, and authorities.

Standards Certification

Once aligned, your fleet is assessed through independent audits and receives the Seal of Standards, recognised by platforms, unions, and authorities.

Impact

Real improvements that help Malta’s delivery industry.

We work with fleets and partners to improve safety, compliance, and organisation across the industry.

500+

Riders

500+

Riders

500+

Riders

90%

Compliance

90%

Compliance

90%

Compliance

70%

Safer Ops

70%

Safer Ops

70%

Safer Ops

6

Platforms

6

Platforms

6

Platforms

12+

Fleets

12+

Fleets

12+

Fleets

3

Audits

3

Audits

3

Audits

FAQs

Answers to your most common questions

What is MDFOA?

Who can join the association?

What is the Seal of Standards?

How do you check if a fleet meets the standards?

Does MDFOA support couriers directly?

Why should a fleet join MDFOA?

What is MDFOA?

Who can join the association?

What is the Seal of Standards?

How do you check if a fleet meets the standards?

Does MDFOA support couriers directly?

Why should a fleet join MDFOA?

Contact us

Get in touch with the MDFOA team.